Find answers to common questions about Tea for Streets.
Open the app, snap a photo of the problem (pothole, graffiti, or broken streetlight), confirm the location, and submit.
The reporting process is simple and user-friendly. Just snap a photo of the issue you see in your neighborhood and share the location. Our community-driven platform ensures that your report reaches the right eyes. Once submitted, it goes through a verification process where our team confirms the details. Then, we coordinate with contractors and city partners to address the situation effectively. By participating, you’re taking a proactive step to improve your local community, making it a better place for everyone.
What types of issues can I report?
You can report a wide range of issues that affect your neighborhood, including potholes, graffiti, broken streetlights, and littered areas. Our platform encourages you to highlight anything that detracts from the beauty and safety of your community. Each reported issue is crucial, as it helps us understand where assistance is needed most. So, whether it's a small nuisance or a significant hazard, your report matters. Together, we can create a cleaner, safer, and more vibrant environment for all residents.
How do I know my report is being addressed?
Once you submit a report, you can track its progress through our platform. We provide updates at each stage: from verification to the resolution of the issue. Our dedicated team works closely with contractors and city officials to ensure timely action. You’ll receive notifications when the report is verified and when the fix is underway. This transparency keeps you informed and engaged in the improvement process, reinforcing our shared commitment to enhancing the quality of life in your neighborhood.